Support Center

Wellness Memberships & Profiles

Wellness and beauty Malets on Mallnline โ€” spas, salons, yoga studios, and wellness centers โ€” offer personalized client profiles, tiered membership plans, and flexible practitioner booking.

Your Wellness Profile

Your wellness profile helps practitioners personalize treatments to your needs. It's created when you complete an intake form at a wellness Malet.

Profile Information

Field Description
๐Ÿงด Skin Type Oily, Dry, Combination, Sensitive, or Normal
โš ๏ธ Allergies Known sensitivities (e.g., latex, fragrance)
๐ŸŽฏ Focus Areas Body areas needing attention (e.g., lower back, shoulders)
๐Ÿ“ Preferences Free-text notes on your preferences

Intake Form

Before your first session, you'll be asked to complete an intake form. This allows practitioners to tailor treatments safely. Your profile card shows whether your intake is โœ… Complete or โš ๏ธ Pending.

Treatment Notes

After each session, your practitioner may add notes to your profile. You can see non-private notes in your profile card โ€” private notes are only visible to the practitioner and Malet Owner.

NOTE

Your wellness profile is scoped to each Malet. Different spas maintain separate profiles.

Membership Plans

Many wellness Malets offer tiered membership plans with monthly sessions and product discounts.

Plan Tiers

Badge Tier Typical Benefits
๐Ÿฅ‰ Bronze Basic sessions per month
๐Ÿฅˆ Silver More sessions + small product discount
๐Ÿฅ‡ Gold Generous sessions + larger discount
๐Ÿ’Ž Platinum Premium perks, possibly unlimited sessions

What's Included

Each plan shows:

  • Monthly price โ€” displayed as a clear $/mo amount
  • Sessions per month โ€” how many appointments are included (or "Unlimited")
  • Product discount โ€” percentage off retail Murchases (e.g., 20% off)
  • Features list โ€” additional perks specific to that tier

Your Active Membership

If you're a member, you'll see your membership card at the top of the plans widget showing:

  • Your current plan name and tier badge
  • Session usage bar โ€” visual progress of how many sessions you've used
  • Sessions remaining โ€” with a warning if you're running low (โ‰ค 2 left)
  • Billing period โ€” current period dates and days remaining
  • Product discount โ€” your active discount percentage

TIP

Sessions reset each billing period. Use them before the period ends โ€” unused sessions don't roll over.

Subscribing

  1. Browse the available plans on the Malet's storefront
  2. Compare features, sessions, and pricing
  3. Tap "Select Plan" on your preferred tier
  4. Complete checkout to activate your membership

Booking Sessions

The practitioner booking widget shows common service categories:

Category Examples
๐Ÿ’† Massage & Bodywork Deep tissue, Swedish, hot stone
โœจ Facial Treatments Cleansing, peels, anti-aging
๐Ÿ’‡ Hair & Styling Cuts, colors, treatments
๐Ÿง˜ Wellness Sessions Yoga, meditation, holistic healing

Tap any category to view available services and book an appointment. Members with included sessions will have their usage tracked automatically.

Tips for Wellness Malets

  1. Complete your intake form before your first visit โ€” practitioners need your allergy and skin type info.
  2. Watch your session count โ€” the usage bar shows how many sessions you've used this period.
  3. Check treatment notes after each visit โ€” practitioners often leave personalized recommendations.
  4. Compare plans carefully โ€” higher tiers include more sessions and bigger product discounts.
  5. Book early โ€” popular practitioners may have limited availability.